Frequently asked questions
Questions? Take a look at some of the most commonly asked below and if you can’t find your answer, please send us a message at hello@qandycode.com
What is a Mobile Qard?
Mobile Qards are Qandycode’s customizable landing pages for your QR code action.
How many types of Mobile Qard are there?
There are 4 Mobile Qard types: The Poster Qard, the Shop Qard, the Menu Qard and the Business Qard.
Can I switch between the Mobile Qard types?
Yes! You can use any Mobile Qard type and switch back and forth between them whenever you like and as many times as you need to.
Can I have more than one Mobile Qard dashboard in my account?
No. Only one Mobile Qard dashboard can be set up per account. If you need a separate Mobile Qard dashboard, you would have to open another account.
Is every part of the Mobile Qard’s content editable?
Yes. You have total control over the content of your Mobile Qard, including text, backgrounds, outbound links and pictures.
The only limitations are for the general backgrounds, though we make sure to give you plenty of options with those, too.
Does Qandycode provide/generate QR codes?
Yes, but all of our QR codes are reserved for Qandycode print products only and are not made available for general use. However, you can use your QR Key to generate your own QR code.
What is my QR Key?
Your QR Key is the unique web address for your Mobile Qard. Use it to generate a QR code using any third-party application.
Can I use my Mobile Qard with any QR code I generate?
Yes! All Mobile Qards can be set up to work with any third-party QR code, whether it is one you generated yourself or on one of the many free online QR code generator sites.
How do I link or connect my Mobile Qard to a third-party QR code?
It’s really simple. Just log into your account dashboard and copy your QR Key that you can find in the second tab of the Qard Manager. Then paste it where your QR code generator application guides you to do so.
What is a Qandycode PIN?
A Qandycode PIN is unique and actionable 5-digit code that comes with every Qandycode account and powers your Qard Actions. You have the option to print them with your Qandycode products.
What is a Qard Action?
Qard Actions are a great feature that allows you to create another layer of value in addition to your Mobile Qard for your customers or followers when they scan your QR code. Qard Actions can be used to make different offers available to anyone who knows your Qandycode PIN.
How do I set up a Qard Action?
Qard Actions can be set up through your dashboard. Just click on the second tab of your Qard Manager to find the Qard Action editor.
What is the difference between a static and a dynamic QR code?
Static QR codes mean that the scan action of a QR code can’t be changed after it is generated. For example, if you generate a static QR code using a URL that links to your social media page, that is all that your QR code will ever do.
A dynamic QR code, on the other hand, implies that you are able to change the scan action of the QR code as many times as you need, without changing the QR code itself.
How does Qandycode turn static QR codes into dynamic ones?
Qandycode effectively erases the distinction between static and dynamic QR codes by providing our customers with a singular URL address for their Mobile Qard, which will never change and yet will always load the latest update you made to your Mobile Qard.
Does Qandycode ship print products all over the world?
Yes. But, free shipping is currently only available in the U.S.
How long should I expect my print shipment to take?
In most cases, your package should take no more than 3 business days if you place your order for delivery in the U.S.
We cannot estimate how long it might take in other parts of the world.
